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Privacy Statement Maassilo

Last updated: February 13, 2025

Introduction

Maassilo attaches great importance to the protection of your personal data. In this privacy statement we inform you about the way in which we handle your personal data, which data we collect, for what purpose and which rights you have with regard to your data. We process your personal data in accordance with the General Data Protection Regulation (GDPR).

  1. Responsible

Maassilo Venue BV

  1. What personal data do we process?

We may process the following personal data from you:

  • Identification data : first and last name, gender.
  • Contact details : email address, telephone number, address.
  • Payment details : bank account number, payment information.
  • Usage Data : data about your activities on our website, IP address, internet browser and device type.
  • Other data : information that you provide yourself via contact forms, newsletter subscriptions or during communications with us.
  1. Purposes and bases of processing

We process your personal data for the following purposes:

  • Reservations and ticket sales : to process and manage your reservations and purchases.
  • Communication : to contact you about your reservations, questions or complaints.
  • Marketing : to inform you about our events, offers and news, provided you have given your consent.
  • Website optimization : to analyze and improve our website.
  • Legal obligations : to comply with legal obligations, such as tax legislation.

The bases for this processing are the performance of an agreement, your consent, compliance with legal obligations and/or our legitimate interest to improve and promote our services.

  1. Retention periods

We do not store your personal data for longer than is necessary for the purposes for which they were collected, unless we are legally required to store data for longer. Specifically, we use the following retention periods:

  • Reservation and purchase data : 7 years (in accordance with fiscal retention obligation).
  • Contact details for marketing purposes : until the moment of unsubscribe.
  • Other communication data : 2 years after the last contact.
  1. Sharing personal data with third parties

We only share your personal data with third parties if this is necessary for the execution of our services or to comply with legal obligations. This includes:

  • Payment providers : for processing payments.
  • Newsletter services : for sending newsletters.
  • IT service providers : for hosting and maintaining our website.

We have concluded processing agreements with these parties to guarantee the security and confidentiality of your data.

  1. Cookies and similar technologies

Our website uses functional, analytical and tracking cookies to ensure the website functions properly and to improve your user experience. On your first visit to our website, we will inform you about these cookies and ask for your permission to place them. You can adjust your cookie preferences at any time via your browser settings. For more information, please refer to our cookie policy.

  1. Securing your data

We take appropriate technical and organizational measures to protect your personal data against loss, misuse and unauthorized access. For example, we use secure connections (SSL) and have a strict access policy to our systems.

  1. Your rights

You have the right to:

  • To gain access to the personal data that we process about you.
  • Request correction of incorrect or incomplete data.
  • Request deletion of your personal data.
  • To request restriction of processing.
  • To object to the processing of your data.
  • Request data portability .

To exercise these rights, you can contact us via info@maassilo.com. We will respond to your request as soon as possible, but no later than within four weeks.

  1. Changes to this privacy statement

We reserve the right to change this privacy statement. Changes will be published on our website. We recommend that you regularly consult this privacy statement so that you are aware of any changes.

  1. Contact

If you have any questions or comments about this privacy statement, please contact us at:

E-mail: info@maassilo.com Telephone: 010 476 24 52